About us

Who we are

Established in 2014, Abdul Latif Jameel Body & Paint Works Co. Ltd. (ALJBPW) is a nationwide network of first-class multi-brand auto care and repair centers spread across the Kingdom of Saudi Arabia. Each center offers a one-stop-shop, hassle-free experience for owners of mid to low passenger vehicles looking for high-quality auto body and mechanical services from crash repair and paint protection to servicing and tyres, all at affordable prices

ALJBPW is a subsidiary of Abdul Latif Jameel (ALJ), one of KSA's biggest business groups and the market leader in terms of Automotive Retail. Building on more than 60 years of business legacy, solid reputation and trusted performance, ALJBPW aims to become the market leader in multi-brand crash repair services.

As an ALJ company, our commitment to service excellence and quality is uncompromising. You can rest assured that our parts are always genuine OEM products and that from the moment we receive your vehicle to long after you get it back, you’ll be in the safest possible hands - and that’s guaranteed. Our people are trained to international standards and our technicians accredited by global manufacturers including Toyota. Together, they will do everything possible to get your car back to you as new as the first day, from the first time, and on time.

With a pioneering attitude, an established infrastructure, a growing network, strong supplier and insurer relationships, A-to-Z services, highly trained technicians, unrivalled customer care and after-sales services, we’re on a mission to improve and facilitate your auto care and repair experience. As part of that, we’re constantly looking for innovative ways to embrace technology to improve service and decrease lead times. We champion standards, regulations and accreditations to ensure the work is done to the highest standards while making sure vehicles are as safe as possible.

With ultimate customer satisfaction in mind, we aim to become KSA’s benchmark for auto care and repair.

Our Mission & Vision

  • Our Mission

To get you back on the road as quickly, safely and efficiently as possible, by giving you access to an extensive range of convenient auto care and repair solutions that comply with international quality standards.

  • Our Vision

To become Saudi Arabia's preferred address for multi-brand auto body and mechanical repair and care services, and an industry leader in terms of products, solutions and customer service.

What We Stand For

At ALJBPW, we strongly believe in 5 business principles that we consider the pillars to our progress. These principles are: Excellence, Innovation, Simplicity & Convenience, Integrity & Responsibility, and last but not least Empathy.

Excellence

We pride ourselves on being part of Abdul Latif Jameel Company, which we consider a guarantee of trust, quality and reliability. Our pursuit of excellence is unwavering and mirrored through a highly knowledgeable team who is not only trained to the highest standards but also widely resourceful and infinitely meticulous. By being constantly mindful of everything we do, we keep raising the performance bar higher.

Innovation

Innovation is our driving force. We adopt a trendsetting attitude and are always on the look for new ways to make our customers’ lives easier and their experience better. We strive to be pioneers in introducing added-value services and make sure to upkeep a dynamic and contemporary brand identity that reflect our leading market standing. 

Simplicity & Convenience

ALJBPW is committed to creating a wide network of auto care and repair centers that is accessible and convenient for all. We focus on making your experience with us simple and stress-free by explaining to you every step of our work in a concise and easy to understand manner, which is also mirrored in our neat and comfortably spacious showrooms and user-friendly online platforms.

 Integrity & Responsibility

As part of the ALJ business culture, integrity and responsibility are intrinsic principles of our business too. We make promises, keep them and even strive to exceed them. We are accountable to our suppliers and partners and spare no effort to improve our customers' experience. We adopt an ‘open-door’ policy and are transparent and confident enough to take our customers behind the scene to help them understand the process better.

Empathy

Every team member at ALJBPW will treat you not only with respect, but also with empathy. We provide you with the quality of services we wish to benefit from if we were in your shoes. We're friendly, caring, and positive people who perfectly understand that your vehicle is your mobility and freedom and try to save you time, trouble and money by getting the job done right from the first time. We listen to your concerns and encourage you to tell us about your experience, while providing you with guidance and advice on how to improve driving safety, vehicle maintenance and more